You must be 18 or older to buy alcohol. By placing an order with us online you are confirming you are 18 or older. It is an offence to sell alcohol to anyone under the age of 18 in the UK.
If you are buying alcohol for someone else the recipient also has to be 18 or older.
Deliveries must be accepted by a person aged 18 or older. If our couriers are in any doubt about the age of the recipient on delivery, they will request some form of ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt.
If we are unable to fulfil the whole of your order for any reason and have to replace some items - the items will be swapped and you will be notified via contact email address provided on your order about the unfulfilment. We will always replace items of similar value/size/type. If there’s more than 3 items that we can’t fulfil with your order, we reserve the right to hold of your order and contact you for further instructions how you would like to proceed.
If you have placed an order for any items that were on Pre Order basis, please ensure that you make a note of the targeted dispatch date and that this might be subject to change. If there are any delays on pre-ordered items we will contact you immediately to give an up to date estimate.
We do offer electronic gift vouchers that can be redeemed on any of the items purchased on our website, whether it’s beer or merchandise. We offer a variety of vouchers. The gift vouchers cannot be refunded or exchanged for cash and will expire after 12 months of purchase.
Standard Returns Policy
Faulty or Damaged Items
We cannot accept responsibility for delivery failure if you provide an incorrect address and postal code or incorrect contact telephone number. Please check this information when placing your order.
This does not affect your statutory rights.
If you have ordered an incorrect size for an item of clothing, we are happy to offer a replacement item (if available) if we are notified within 14 days of the purchase, provided the incorrect item is returned to us in an unworn, saleable condition with all tags still attached. If no replacement is available, please see our returns policy above.
Taxes and Other Charges
As these orders are paid for in the UK, VAT is payable on all online shop orders.
These terms and conditions do not affect your statutory rights.